Frequently Asked Questions

Yes. Business customers, wholesalers, retailers, manufacturers, educational institutions, nonprofit organizations, and government agencies may be able to pay by bank transfer for eligible orders, depending on the seller's accepted payment methods. Where available, bank transfer instructions, payment deadlines, and reference details will be provided during checkout or directly by the seller before the order is processed.

Most payment methods do not include additional payment processing fees for customers. However, certain banks, payment providers, installment services, or financial institutions may apply their own service charges. Any applicable fees will be clearly displayed during checkout before you confirm your payment.

Yes. You can access your order invoice through the My Orders section of your Adscarry account for eligible purchases. Business customers who require tax or business invoices should ensure their billing information is entered correctly during checkout. Invoice availability may vary depending on the seller and the type of purchase.

Refunds are initiated after an eligible return has been approved or when a cancelled order qualifies for a refund. Once processed, refunds are issued to the original payment method used for the purchase. Processing times vary depending on your bank, card issuer, or payment provider. You'll receive a confirmation once your refund has been successfully processed.

If you have a valid coupon or promotional voucher, enter the code in the Promo Code or Voucher Code field during checkout before completing your payment. Once the code has been successfully validated, the applicable discount will automatically be applied to your order total. Coupons may be subject to minimum purchase requirements, expiration dates, participating sellers, or eligible product categories.

Installment payment options may be available through participating banks or approved payment providers for eligible purchases. Availability depends on your payment provider, the seller, and the products being purchased. If installment payments are supported, the option and applicable terms will be displayed during checkout.

A payment may be declined for several reasons, including:

• Insufficient funds

• Incorrect card or billing information

• An expired debit or credit card

• Bank authorization failure

• Security verification issues

• Transaction limits imposed by your bank

• Temporary payment gateway or network interruptions

If your payment is declined, verify your payment details, try another payment method, or contact your bank or payment provider for assistance.

Yes. Adscarry.com uses secure payment technologies and industry-standard encryption to help protect your personal and payment information. Payments are processed through trusted payment providers, and sensitive payment details are securely transmitted to reduce the risk of unauthorized access. For your protection, always complete payments through the official Adscarry website or mobile app.

Cash on Delivery (COD) availability depends on the seller and delivery location. While some sellers may offer COD for eligible orders, many purchases require secure online payment during checkout. If COD is available for your order, it will appear as a payment option before you complete your purchase.

Adscarry.com supports a variety of secure payment methods to provide a convenient shopping experience. Available payment options may vary depending on the seller and product, but generally include:

• Visa

• Mastercard

• American Express

• Discover

• Debit Cards

• Credit Cards

• Digital Wallets

• Bank Transfers (where supported)

• Other secure online payment methods available at checkout

The payment methods available for your purchase will be displayed before you complete your order.